Customer Testimonials
The service advisors are very friendly and knowledgeable. I was able to drop leave my Jeep in their hands with no worries.
Everyone that I have ever come in contact with from my salesperson to the service personnel to the parts department are very friendly courteous and knowledgeable. Walt Massey CDJR is the best dealership that I have ever dealt with hands down! I will definitely purchase my next vehicle from Walt Massey CDJR
good customer service, bring back the fountain drink
Makailah was so fantastic when purchasing my vehicle. She made it feel so easy and stress free. So very sweet and helpful I wouldn’t have wanted anyone else.
The service along with the staff at Walt Massey are outstanding!! The only reason I'm not giving them 5 stars is because of Mopar. They've had my truck since 10-14-22 because of the red tape I had to go through to get warranty work done with the drive shaft and Transmission issues. Every other time I've brought my truck in for maintenance there's been no issues with great service.
Excellent service and a friendly environment
I had some type of electrical problem with my 2018 Wrangler and took it to a jeep dealer along the coast. I was completely dissatisfied because they charged me to disconnect power steps claiming that was the problem. They had not fixed the issue. I then went to Walt Massey Jeep. They quickly found the problem as a faulty clock-spring (a steering column controller). They ordered parts, replaced the clock spring and the Jeep is operating normally again. This was a non-warranty issue so fixing the problem correct the first time was important to me. This is a repair shop that ...
Outstanding customer experience, friendly and willing to help any way possible. Much appreciated!
great service, honest salesman, thank you Jason Powell for your honesty and commitment on finding what we needed. This is the second vehicle I have purchased from Walt Massey and I have had great service both times.
I highly qualify the mechanic Clint , to work on any and all vehicles. Esp Jeeps! He's skilled and patient ! Super polite and makes 100% certain your vehicle is in top shape ! My Jeep runs better now than ever before !!! 👏 Thanks Clint
Walt Massey CDJRs service department is quick and friendly!
Got what I was looking for at a fair price and my sales associate Kayla was great
Courtney was fantastic won’t go anywhere else but Walt Massey for service!
This is the second vehicle I have gotten this year. Makailah has been amazing with making the process smooth and flawless. I wouldn’t do business with anyone else! Thank you!
Would definitely recommend Walt Massey. Did most everything through text and email, was upgraded to a brand new JEEP and was in and out in less than an hour. Great sales, finance and customer service team.
Would definitely recommend Walt Massey. Did most everything through text and email, was upgraded to a brand new JEEP and was in and out in less than an hour. Great sales, finance and customer service team.
Walt Massey Ram dealership provides the best customer service and buying experience of all dealerships I’ve encountered. The sales team efficiently attended to my needs and those of all the customers who were present during my time with them. Clayton and Chris were a joy to work with, in terms of discussing the details of the trade. This is the second time I’ve purchased a vehicle from this dealership, and will continue to share my positive experiences with friends and family. Thank you for being a great small-town dealer with big city facilities and professional services. You guys ...
Makailah went above and beyond!
We purchased a vehicle with Aaron however the truck didn’t work out , BUT Arron made sure we were taken care of and got us into another truck in the same day .. They make sure their customers are satisfied and taken care of and easy to work with . 📣 AARON IS AWESOME thanks for all of your help
Kel Walls was my sales consultant . He was very professional , friendly, helpful , and courteous. He was quick and reassured me that he could get me the help I needed. I am very grateful for such excellent customer service and I think that he is a great asset to the company . Thank you !
Our experience was great. The saleswoman Makailah was very kind and patient. We got exactly what we were looking for. We are definitely coming back within the next few years. I highly recommend getting a vehicle from Walt Massey.
Robby was great. Explained everything perfectly and had awesome customer service! Will definitely do business here more often!
Makailah was absolutely great to work with and helped us out a lot with buying our vehicle. Would definitely return if we need to purchase another vehicle in the future. Walt Massey has always been a great place to do business.
Willing to work with each individual and go the extra mile ,friendly ,courtesy, and family oriented.
Makailah Davis is an amazing salesperson!! She got me in a vehicle within 24 hours after applying. Thanks again for everything! You rock!!!
I highly recommend buying from Walt Massy Chrysler Dodge Jeep Ram! Clayton Boydston did an amazing job in helping with the purchase of our 2022 Jeep Grand Cherokee. This was one of the smoothest purchases I’ve ever made. Can’t say enough about the staff at Walt Massey and how polite and professional they were during the purchase process.
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Thank you for helping me find the truck of my dreams! Everyone was so helpful and accommodating. I am very grateful for everything. I love my Jeep Gladiator.and thanks for searching and finding the color I wanted..
Great atmosphere! Patrick and Jonathan went above and beyond to help find what we were looking for!
Hands down the best customer service! Allison and her team went above and beyond! Highly recommend them and will definitely be using them for my automotive service needs.
A friend sent me to Jeffrey McCardle for him to help with my truck purchase. He done a great job was very polite. I recommend asking for him, was very pleased.
Jeffrey McCardle is always helpful. He is very knowledgeable on his vehicles. I will be back, great experience.
Great truck buying experience. Jeffrey Mccardle is a great guy to deal with. Very professional
Jeffrey Mccardle helped us at the Lucedale location. We had a great experience!
I always have a great experience at the Service Department at Walt Massey Chevrolet! Thank you Leah Sudduth for the great customer service!
Always the BEST service!
Great experience as always! Thank you Makailah Davis for your awesome service! It was a pleasure doing business with you!
Makailah was so sweet and very informative through our buying experience. She was so pleasant and made us feel very comfortable.
I had been communicating with Walt Massey GMC for a while because my current lease was nearing completion. Makailah Davis in sales was introduced to me by Nikki Taylor the Finance Manager. Makailah was very patient with me in finding the right truck. With all this craziness going on with car dealerships across the nation, trucks or automobiles are hard to come by. My likes made it worse because I only purchase a double cab truck with a standard bed length. Makailah called one day and said Mr Donald we actually have a double cab in transit with everything I ...
This was just about the best car buying experience I've ever had. We negotiated the entire deal over the phone before I even went to the dealership. And that includes a trade in. Ben Stringer was a fantastic salesman, and the nicest car salesman I have ever met. He worked very hard for us to get the deal that we wanted, and the whole thing progressed pretty rapidly. Once we agreed on a final price for both the new and trade-in vehicle we drove almost 2 hours to get to the dealership (it was worth it!) and everything was ready ...
My entire experience at Walt Massey CDJR was exceptional. Sales associate Robby Busby went above and beyond to make the buying process smooth and effortless. 10 out of 10, Robby!!! It was worth my time driving from the Eastern Shore to Lucedale.
I looked in 4 states for my car and found it at Walt Massey. Everything was completed over the phone and it was ready to go when I arrived. It took me 5 minutes to sign my papers and I was out the door. Before I left, I had a small issue with my car and the service department fixed it right away. I am very happy with my Jeep Grand Cherokee L.
Makailah Davis is the lady that helped my husband and he had no problem at all! Everything was pretty quick and all went smooth!! Definitely recommend!!
I really enjoyed my experience at Walt Massey. They were very friendly and helpful...I would definitely recommend them to my family and friends. Makailah was GREAT!! She went above and beyond to help me find the perfect vehicle. I have always wanted a Jeep Wrangler and I finally got one...I Love it! Thank you Walt Massey and Thank you Makailah!
A big thanks to Jarred Cooper for helping us find our Ford F-150 King Ranch. He went above and beyond to help us find a F-150 with all of the accessories we wanted!
A big thanks to Jarred Cooper for helping us find our Ford F-150 King Ranch. He went above and beyond to help us find a F-150 with all of the accessories we wanted!
Fast service!!!! In & out... awesome customer service!!!!
The staff was very friendly and very capable! I would highly recommend this dealership! Troy and Nikki were great to work with!
I reached out to the Walt Massey dealership via their webpage to inquire about a specific vehicle that I saw online that they had in stock. David responded quickly and made the process of purchasing and picking up the the vehicle easy and seamless. I wouldn’t hesitate to purchase another vehicle in the future from David and this dealership.
The service here is always amazing! The staff is so friendly and patient, and they always take the time to make sure the customer is well taken care of!
Great customer service! My salesman David Parnell was very helpful!
We had a wonderful experience. Kelvin Walls was very helpful and friendly. And they managed to get us financed at a really low interest rate. We couldn't be happier with our purchase or the customer service we received and we would recommend Lucedale's Walt Massey to anyone looking to purchase a vehicle. Thanks for everything, Kelly and Mary Caffey # SatisfiedCustomers
Best sales woman ever
The service department always makes sure that you are completely satisfied with their work and follow up especially Allison the service advisor.
I was passing through MS. Massey was the closest dealership when my vehicle went into limp mode. The service dept was very quick and efficient. Had me back on the road in 2 hours!
Cody was an excellent salesman. When we need another vehicle we will definitely be back to see him. Great Experience at Walt Massey. They are definitely our go to dealership from now on. Worth the drive from Mobile.
Great experience! Robby Busby went above and beyond to provide the best service and provided me with a car that fit me just perfectly! I couldn’t be anymore thankful for the best salesperson and Walt Massey team! If you’re deciding to buy a new car, go see Robby!
Quick and easy
Makailah was fantastic to work with. Made the buying experience easy and hassle free.
Service was performed on time and staff were friendly.
Just purchased my brand new Jeep Wrangler from here and I must say.. I have never had a more pleasant experience with buying a vehicle.. Jonie, Jarred, Nikki and the used car sales manager was amazing!!! Gave me the best price on a awesome jeep and did not try to low ball me on my trade in. I would 110% recommend Walt Massey in Lucedale to anyone.. and already have!!
Great service. Great salesman. Buy local.
I was shopping for a car to save on gas. Walt Massey had exactly what I wanted. Landis Watts was an exceptional salesman! very professional, but made me feel comfortable at the same time. thanks guys.
Jarred at Walt Massey made it easy for me to pick out a vehicle when I was needing an upgrade. The process was so easy
Jarred did an awesome job helping me out on deciding which vehicle to get. I needed an upgrade from a small vehicle to something a little bit bigger. And the whole process was so easy.
We had a wonderful experience at Walt Massey Chrysler Dodge Jeep Ram. Our salesman, Mitch Greene, was extremely helpful and knowledgeable. Most of our transaction was accomplished over the telephone as we were driving about 80 miles to purchase the car. We were in and out in about 2.5 hours. I would highly recommend this dealership.
I have never had a more pleasant buying experience than what I received at Walt Massey. From the time I walked in the door I was met with friendly and helpful staff that was able to help me with my purchase of a 2021 Ram 2500 Bighorn Night Edition. Thank you!
robby busby did a great job on selling me and my wife our vehicles. very professional.
I would like to thank Mr Ben Stringer for all his help in purchasing a new ram 2500 diesel truck . He was very professional and polite . He made it a pleasure doing business with them . Very nice guy if you need help go see him !! I would like to thank Mr David Parnell with all his help in the F&I department as well . He was professional and polite . Great job guys !!!
I have purchased a lot of vehicles over the years and Walt Massey has been the most pleasant and helpful hands down. Troy has went above and beyond for my and my family twice now. I love my new ram and my wife loves her new Jeep. Thanks again y’all
Went and visited Walt Massey And purchased a GMC Acadia , Jared Cooper was our salesman . He was very nice and respectful . This is my 3rd vehicle from Walt Massey , they’ve always been great to me ...